← Wingedfoot

Support

Wingedfoot is the iPhone companion to a Wingedfoot home or business appliance. It requires one; without an appliance the app has nothing to connect to.

Common questions

The orb says "Not connected" / the call won't start.

Check that the phone has internet access and the appliance is powered on. The joining phone does not need Tailscale or another VPN. If the problem persists, ask your operator to check the member and public-front health; do not send anyone your access credential.

The invitation expired.

Invitations intentionally last no more than two minutes and can be used once. Ask your administrator to make a new QR code, scan it, compare the match code on both screens, and wait for approval.

The agent stopped mid-sentence.

That's on purpose if you spoke — interrupting stops it. If it stops on its own repeatedly, the connection is dropping; see above.

I can hear it but see no transcript (or the reverse).

Force-quit the app and reopen it; the conversation re-loads from the appliance. If the transcript view stays empty, the history route on the appliance may be down — tell your admin.

Siri doesn't respond to the phrase.

Say "Hey Siri, talk to VIX" (or "…talk to Wingedfoot"). Make sure Siri is enabled for the app in iOS Settings → Apps → Wingedfoot → Siri.

How do I move the app to a new phone?

Install it and pair the new phone with a fresh QR code. Your history and agent memory remain on the appliance. A built-in or custom avatar choice is currently local to each phone, so choose it again on the new device.

How do I change the portrait or voice?

Open Settings → Agent. Built-in portraits or a local photo change immediately. A voice change is saved to your own member on the appliance and applies on the next call; it does not change anyone else's agent.

Contact

Email info@soundsidedesign.com with the app version (Settings shows it) and what you saw. Don't include your voice key. TestFlight users can also send feedback straight from TestFlight — screenshots help.